Purchasing rules

General Provisions

  • These purchase rules are made between MB Vėjo rožė, company code 305990139, address Alantos g. 22, LT-50175 Kaunas, Lithuania (hereinafter referred to as “Seller”) and the client of the online store (hereinafter referred to as “Buyer”), which establish the rights, obligations, and responsibilities of the Buyer and Seller when purchasing goods in the online store.

Moment of Rules Taking Effect

  • The rules take effect from the moment the Buyer forms a shopping cart in the online store, provides their contact information, checks the box agreeing to these Purchase Rules, and completes the order, thereby confirming that they have read and agree to the conditions of these Purchase Rules.

Buyer’s Rights

  • The Buyer has the right to purchase goods in this online store in accordance with these rules.
  • The Buyer has the right to receive a detailed description of the goods before purchasing.

Buyer’s Obligations

  • The Buyer must pay for the ordered goods and accept the delivered goods.
  • The Buyer commits to adhere to these rules and not use the online store for illegal activities.
  • The Buyer must provide accurate and detailed information required in the order form.

Seller’s Rights

  • The Seller has the right to change the rules, prices of goods, assortment, and other trading conditions.
  • The Seller has the right to refuse to execute the order if the Buyer, when ordering the goods, does not provide the necessary data or provides incorrect data.
  • The Seller has the right to terminate the Buyer’s access to the online store if the Buyer uses the store in violation of these rules.

Seller’s Obligations

  • The Seller commits to ensure that the quality of the goods sold in the online store meets the specifications described.
  • The Seller commits to respect the Buyer’s privacy and protect the Buyer’s personal data in accordance with the privacy policy and applicable laws.
  • The Seller commits to execute orders on time, except in cases where it is impossible due to reasons beyond the Seller’s control.

Payment Procedure and Terms for Goods

  • Goods are paid for immediately after the order is placed, using bank cards, bank transfers, or electronic payments.
  • The order begins to be processed only after full payment for the goods has been received.

Delivery and Pickup of Goods

  • Goods are delivered via “Lietuvos paštas” or “FedEx” couriers, depending on the Buyer’s chosen delivery method, type of goods, or final delivery address.

Goods Return and Exchange

  • The Buyer has the right to return goods within 14 days of their receipt. Returned goods must be unused, undamaged, and in their original packaging. The Buyer pays for the return costs.
  • When returning or exchanging goods due to defects, the Seller assumes full responsibility for the costs of returning or exchanging the goods.

Protection of Personal Data

  • The Seller commits to safeguard the Buyer’s personal data provided and use them only for the execution of the order, delivery, and other operations related to the contract, not disclosing them to third parties without the Buyer’s consent.

Liability

  • The Seller is not responsible for delays in the delivery of goods if the delay is caused by factors that are unforeseeable and beyond the control of the Seller.
  • The Seller is also not liable for damage that may occur from improper use of the goods.

Final Provisions

  • All disputes arising from the implementation of these rules are resolved through negotiations. If disputes cannot be resolved through negotiations, they are settled according to the laws of the Republic of Lithuania.

Contact Information

  • You can contact us by filling out the contact form or by phone at +370 688 83687.